If your pick up point is unavailable, your parcel will be delivered to another local pick up point. You will receive an email to advise you of this.
Articles in this section
- My order is still in preparation, what does it mean?
- How can I track the delivery of my order?
- How can I change my delivery address?
- Can my delivery address be different from my billing address?
- What should I do if I am not present for the delivery of my order?
- I still haven’t received my order. What should I do?
- Part of my order is missing, is this normal?
- My parcel has been damaged, what should I do?
- What should I do if the contents of my parcel have been damaged?
- The parcel tracking shows that my order has been returned to sender. Can my order be delivered again?
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