When you receive your parcel, if you are not completely satisfied with your order, you can partially or totally return it within the 30 days after receipt.
Articles in this section
- I bought a defective item in a Boardriders/multi brand shop, can I return it?
- I received a defective item/one that doesn’t conform, what should I do?
- I’m not happy with the item I ordered, can I exchange it in one of your shops?
- The size of the item I have received doesn’t match the size I ordered, what should I do?
- Can I return items form different orders in the same parcel?
- Can I return my order from the pick up point it was delivered to?
- Do I get longer to return my order during the Christmas period?
- I still haven't received my refund, what should I do?
- Are the shipping costs attached to my order refunded if I return it?
- What should I do if I receive a product other than what I have ordered?