The size or colour of the item I have received doesn’t match the item I ordered, what should I do? Permanently deleted user Updated November 15, 2023 15:28 In order to respond to your query, please email Customer Service via the contact form. We will get back to you as soon as possible to offer the right solution for your claim. Related articles Return Policy Can I exchange an item? How do I choose the right size? How do I get free returns? Can I return my order from the pick up point it was delivered to? Comments 0 comments Article is closed for comments.