Please provide a proof of postage so that our Customer Service can process the refund promptly (via the credit card used to place the online order - payment to bank approximately 3 working days). Please allow 10 days from the receipt of your parcel at our warehouse for the refund to be processed.
Articles in this section
- I’m not happy with the item I ordered, can I exchange it in one of your shops?
- What should I do if I have received a damaged or defective product?
- Can I exchange an item?
- How do I return one or more articles?
- I bought a defective item in a Boardriders/multi brand shop, can I return it?
- I received a defective item/one that doesn’t conform, what should I do?
- The size of the item I have received doesn’t match the size I ordered, what should I do?
- Can I return items form different orders in the same parcel?
- Can I return my order from the pick up point it was delivered to?
- Do I get longer to return my order during the Christmas period?