Your return cannot be made through the pick up point that your order was delivered to. The goods must be returned by post (carrier of your choice). For more details, please refer to the "Return" part on our website.
Articles in this section
- Return Policy
- How do I return as a member of our loyalty program?
- How do I return as a guest customer?
- I am having issues generating my return label, what should I do?
- I've paid with Clearpay, how do returns work?
- When will I get my refund?
- I haven’t received my refund, what should I do?
- Do I get longer to return my order during the Christmas period?
- Can I exchange an item?
- Are the shipping costs attached to my order refunded if I return it?