If your pick up point is unavailable, your parcel will be delivered to another local pick up point. You will receive an email to advise you of this.
Articles in this section
- Can my delivery address be different from my billing address?
- How can I change my delivery address?
- How can I track the delivery of my order?
- How do I know that my parcel is available at the pick up point?
- How long is my parcel kept at the pick up point?
- I chose a pick up point for the delivery of my parcel. It has been delivered to another pick up point. Why?
- How do I collect my parcel from the pick up point?
- What should I do if I am not present for the delivery of my order?
- My pick up point is closed, where will my parcel be delivered to?
- Part of my order is missing, is this normal?