Payment, Promos and Gift Cards

Payment

• Payment methods and security
• Is online payment on your site totally secure?
• What is 3D Secure?
• I need a security code to validate my payment, do I receive it from this site or my bank?
• I’m using my credit or debit card to pay, when will the money be taken from my account?
• Are my bank details saved?

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PayPal

• What is payment via PayPal?
• Can I pay for my order via PayPal?
• I’m using PayPal to pay, when will the money be taken from my account?

Clearpay

• Who can use Clearpay?
• When can Clearpay be used to place an order?
• How do you pay with Clearpay?
• How does paying off instalments work?
• What happens if a payment is missed or late?
• Having trouble paying with Clearpay?

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Apple Pay

• How do I pay for an order using Apple Pay?

Promos

• How do I get a promo code?
• How do I use a promo code?
• Why doesn’t my promo code work?
• Can I use an online promo code to make a purchase in a shop?

Gift Card

• How can I purchase a gift card?
• What gift card amounts do you offer?
• Can I use a gift card on my order?
• How do I use a gift card on your site?
• How do I use a gift card in your retail shops?
• How long are gift cards valid?

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